Frequently Asked Questions

We see many dogs who are not naturally drawn to water do remarkably well in the underwater treadmill. Our handling and training methods provide the needed encouragement and support for patients who are hesitant to participate. Rarely, do we get a patient that we can’t do hydrotherapy with. We have even had a cat successfully navigate hydrotherapy sessions. 

Our facility is not set up to board and monitor pets for the day so we ask that you wait at our facility while your pet is being seen. 

Please anticipate a 60-90 minute appointment time for new patient evaluations and 30-45 minutes for follow up, acupuncture and recheck appointments. This allows time for treatments, discussion and record keeping and client service needs.

Normally, Stride patients participate in multi-modal treatment sessions which include hydrotherapy, therapeutic exercise, laser and other modalities that help reduce pain and increase function. When you commit to a hydrotherapy only protocol at Stride, the associated cost will reflect our follow-up rehabilitation appointment, which lasts up to 30 minutes. Your pet may begin with much shorter sessions and it is important to note that we are not able to reduce our rates to reflect that shorter session. Please reach out to us for more detailed information or to schedule your pet’s evaluation.

Many pet insurance companies provide benefits for veterinary provided physical rehabilitation. Please contact your pet insurance carrier to find out the specific details of your pet’s plan.

We utilize fear free and force free handling techniques and will always do our best to be sure your dog is as comfortable as possible. We implement positive reinforcement training techniques using food as our main source of reinforcement which often results in dogs who decide Stride is a fun place to be. (We agree.)